Effective Date: April 19, 2026
KeyNow Locksmith ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our locksmith services in the greater Dallas Metroplex area.
Information We Collect
Information You Provide to Us
We collect information you provide directly to us when you:
- Call us for locksmith services or inquiries
- Submit a contact form on our website
- Request an estimate or service appointment
- Communicate with us via email or text message
- Leave a review or testimonial
This information may include:
- Name and contact information (phone number, email address)
- Service address and location details
- Vehicle information (for automotive locksmith services)
- Property type (for residential or commercial services)
- Service details and requirements
- Payment information (processed securely by our payment processor)
- Emergency contact information when applicable
Information Collected Automatically
When you visit our website, we automatically collect certain information about your device and browsing behavior, including:
- IP address and approximate location
- Browser type and version
- Device type (mobile, desktop, tablet)
- Operating system
- Referring website
- Pages viewed and time spent on our site
- Links clicked
- Date and time of visit
Google Ads and Analytics
We use Google Ads to reach potential customers who need locksmith services in the greater Dallas Metroplex area. As part of our advertising efforts:
- Google Analytics: We use Google Analytics to understand how visitors interact with our website, which helps us improve our services and user experience.
- Google Ads Conversion Tracking: We track when users who click on our ads complete certain actions (like calling us or submitting a form) to measure our advertising effectiveness.
- Remarketing: We may show ads to users who have previously visited our website as they browse other sites in the Google Display Network.
- Enhanced Conversions: We may use hashed, privacy-safe customer data to improve conversion measurement and bidding optimization.
Google’s use of advertising cookies enables it and its partners to serve ads based on your visit to our site and other sites on the Internet. You can opt out of personalized advertising by visiting Google’s Ads Settings.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data that are stored on your device. The cookies we use include:
- Essential Cookies: Required for the website to function properly
- Analytics Cookies: Help us understand how visitors use our website
- Advertising Cookies: Used to make advertising messages more relevant to you
- Performance Cookies: Collect information about how you use our website
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our locksmith services
- Process and complete service requests
- Send you service confirmations and updates
- Respond to your comments, questions, and customer service requests
- Send you technical notices and security alerts
- Provide you with news and information about our services
- Monitor and analyze trends, usage, and activities on our website
- Personalize and improve your experience
- Detect, investigate, and prevent fraudulent or illegal activities
- Comply with legal obligations
- Process payment transactions securely
- Improve our advertising and marketing efforts
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:
- Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Protection: We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, or situations involving potential threats to safety.
- Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
- With Your Consent: We may disclose your information for any other purpose with your consent.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include:
- SSL encryption for data transmission
- Secure storage of personal information
- Limited access to personal information by employees
- Regular security assessments and updates
- Secure payment processing through trusted providers
However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal information:
- Access: You may request access to the personal information we hold about you
- Correction: You may request that we correct inaccurate or incomplete information
- Deletion: You may request that we delete your personal information, subject to certain exceptions
- Opt-Out: You may opt out of receiving marketing communications from us
- Do Not Track: Our website does not respond to Do Not Track signals
To exercise any of these rights, please contact us using the information provided below.
California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of personal information (which we do not do).
Texas Privacy Rights
As we operate in Texas, we comply with all applicable Texas privacy laws and regulations regarding the collection and use of personal information.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Criteria used to determine retention periods include:
- The length of time we have an ongoing relationship with you
- Whether there is a legal obligation to which we are subject
- Whether retention is advisable in light of our legal position
International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. If you are located outside the United States and choose to provide information to us, please note that we transfer the information to the United States and process it there.
Updates to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, your privacy rights, or our information practices, please contact us at:
KeyNow Locksmith
Phone: (214) 272-2447
Service Area: Greater Dallas Metroplex
State License: #B30851701
Website: https://keynow.us
For privacy-specific inquiries, you may also email us with "Privacy Inquiry" in the subject line. We will respond to your request within a reasonable timeframe.
